colerob76 - Computer Technician in Chgo, IL, United States

colerob76

Chicago, IL 60620, United States
Contact Name
Rob Cole
Email
Mobile
Call 7739806771
Phone
Website

Summary

Service Area
35 (km)
24 Hour Emergency Service
No
I have over 13 years of help desk support experience in varying industries including both telephone and desktop support. I am COMPTIA A+ Certified and I have supported all versions of MS Windows, MS Office applications, proprietary software, hardware and networks. I also have experience supporting different versions of the MAC Operating Systems as well. My duties in past as well as present positions have included working within a team environment as well as being able to work independently, providing customer service and support to individuals with varying skill levels, in a variety of different industries, thoroughly documenting procedures taken and escalating issues to the appropriate individuals or groups when necessary. I have received many letters of praise from customers highlighting the extra effort and world-class level of support I have provided. I have also received multiple acknowledgements of praise from my employers and customers for exceeding the key performance indicators that are used to measure an employee’s contribution to the company.

Services Offered

Service Type
Computer Repair
Average Rating:

Location